The Sparkgap system fits a present need for the public safety market for the following reasons:
- By providing accountability of who will arrive at an incident seconds after the initial dispatch.
- Since the messages can be encrypted, dispatchers can keep the outsiders from monitoring traffic.
- The system delivers messages in approximately four seconds, decreasing the time it takes to get first responders at the scene.
- Being highly redundant, the operators can trust that the system will remain active during any emergency.
The users of the system have a durable device that was designed to withstand the harsh environments of a firefighter. This device also gives the users the ability to respond to messages.